Deployed, Reserved or Related: Dell Supports Service Members, Their Families

first_imgWhen Cherry Lynch decided to join the Navy shortly after September 11, 2001, she wasn’t sure how her team at Dell would react.“I was literally driving into work when we heard on the radio what was going on, September 11, 2001,” Lynch (pictured below) said. “I went to Dell and said, ‘Hey, do you care if I join the reserves?’ And Dell supported me the entire time.”She completed six weeks of basic training and eventually deployed to Afghanistan. While there, her Dell colleagues sent her an estimated $10,000 in donated goods, which Lynch distributed to Afghani children over the course of two humanitarian missions.Back at home, Lynch’s Dell colleagues regularly checked in on her spouse, ensuring she was doing all right. They even included Lynch in their team meetings.“I would wake up at 3 a.m. and I would call into our meetings,” Lynch said. “They would pass the phone around, ‘How are you doing? What do you need?’”The support in terms of care packages she received far surpassed that of some of her Navy colleagues, and Lynch started to pay it forward.“I started giving my care packages away because Dell was sending me so many,” she said. “There were some people who were not receiving the support that Dell provided to me.”The Best of Both WorldsStories like Lynch’s aren’t uncommon for veterans working at Dell. Support takes on many forms, whether service members are actively deployed or serving in the reserves.Darrick Nelsen, a business operations analyst and project manager for the Global Services Associate Program and an Army reservist, started interviewing in April knowing he had to leave for two weeks in July. When the interview process wrapped in June and he started working, he had less than a month until he had to be away for two weeks for duty.“I came in my first day and let my boss know I needed to leave for duty, and she said it was no problem at all,” Nelsen said. “Dell pays a differential, so I didn’t make less money for those two weeks, which was also really nice.”Nelsen is also able to work remotely prior to his drill weekends, allowing him additional time with his family.Quality CountsAnother targeted effort to support service members is the partnership Dell forged with the Veterans for Quality program. Dell works with Bridge 360 to place veterans transitioning from Fort Hood into a 12-week software test training curriculum. Veterans who complete the curriculum then become eligible for software test internships at Dell and at other companies in the central Texas area.Olukayode Mayomi (above), an Army veteran and current reservist, joined Dell through the Veterans for Quality program and now works full time in the Dell Infrastructure team.“Being a reservist, there are those times where you have to go and train, and sometimes your mission requires more than just a weekend,” Mayomi said. “And that’s where Dell comes in. My manager is very accommodating in that regard.”Brittany Podolak, vice president of Global Operations at Dell, and a military spouse herself, has been pleased with the results of the program since its inception four years ago, specifically noting the opportunities it opens to veterans who participate in internships to join Dell full-time, as Mayomi did.“Even if our interns don’t join Dell full time, this key experience helps them become eligible for a variety of different roles here in central Texas, in the vast tech market,” she said. “That’s just one example of what is possible when you have a community here that’s willing to take the initiative and that’s committed and passionate to helping veterans transition.”***Dell supports veterans through a number of programs, including Employee Resource Groups at both the national and local levels. Find out more at read more

5 Ways to Teach an Old Dog New Tricks

first_imgDuring National Service Dog Month, we’ve invited a few of the canine contributors at Dell to share their insights with us on Direct2Dell – as told to their humans. Today we hear from Maggie who shared with her human Travis Peterson tips for teaching an old dog new tricks.Hey, who are you calling old!?I’m in my early thirties, thank you very much! Well, I’m just a little over four years old in your human years. So be careful who you call old!Let’s start over. My name is Maggie. I am a service dog for my human, Travis. We’ve been a team for a year and a half now, but I know we were always meant to be together. Travis says it best:“The first day we met I was having an exceedingly rough day, the lowest levels of depression that comes with PTSD [post-traumatic stress disorder]. I was in a room with others when Maggie came in. I looked up and she walked right to me, looked me in the eyes, ignoring all the others in the room. Immediately I felt a release. Just like that, Maggie helped me relax, and I felt a calm come over me.”So that’s what I do – I help Travis cope with his heightened anxiety levels that came from his years in the military. When I sense him getting upset, I come right up to him for a snuggle, acting as a barrier between him and whatever is causing his angst. And I have to say, I’m pretty darn good at my job. In fact, Travis hasn’t needed medication for his PTSD since I came into his life. Now that’s an accomplishment!I wasn’t always a service dog, though. In my younger years, I was actually in charge of keeping cattle in line. Things got a little hairy on that job. In fact, right before Travis and I became partners, a piece of cattle tag was found in my belly. What can I say? That cow needed to learn a lesson.So I guess you can teach a not so old dog new tricks. I went from cattle herding to being a coping partner for Travis. Have you ever considered changing careers? Moving from one industry to another? It can be a bit daunting, so as an expert dog, let me give you some advice on how to teach an old dog new tricks:1. Build on your skills and passionsYour resume may not be a laundry list of experiences within your newly chosen field, but that doesn’t mean you lack the skills to be hired and to be successful. My breed alone made me a good fit for my job as a service dog. I offer intelligence from my Labrador Retriever side and fearlessness from my Great Pyrenees side. I came into my new role knowing that I would be a good fit due to my temperament and willingness to learn. Beyond that, I just love people and I’m thrilled to have a job centered around my passion.2. Be humbleLike I said, I was eager to learn, but I was also willing to be taught. You may have the passion it takes to enter your new career path, but are you willing to learn, to listen, to observe? I had to go back to school in order to land my current job with Travis. You may have been top dog in your old career, but with your new path, you may have to be a bit humble and start from the beginning.3. Ask for helpLearning a new trick is overwhelming at times. When I was in school, there was so much I had to learn about humans and how to understand their feelings. They are a lot different from cows, that much I can tell you! However, when I didn’t understand, I asked for help. And I learned that people really like to help other people, but they can’t sense your feelings like I can. You have to actually ask for the help.4. Be patientThe ideal job may not fall in your lap right away. You may have to sniff around at different opportunities before you find that perfect fit for the next step in your career. This is a big step; be patient, don’t rush into it.5. Take the first stepIt is a big step, but you are ready for it! All it takes to get started is that first step. Put yourself out there, reach out and open doors. Or, if you lack opposable thumbs like me, scratch at the door and make yourself heard and seen!Maggie is a 110 pound Labrador Retriever/Great Pyrenees mix.  She was rescued off the streets of Austin, Texas, in June 2015 and quickly deemed fit to be trained as a service dog due to her calm demeanor and intelligence.  Her favorite pastimes are sleeping, eating and saying hello to everyone she meets.last_img read more

Formulating a Digital Rescue Plan

first_imgThe Fourth Industrial Revolution is here. Think of this as the data era; a time of deep connectivity driven by technology and powered by unprecedented amounts of data.  We are at a pivotal point in human history where the possibilities are endless, and the implications are huge.The first three industrial revolutions were also pivotal points in human history. Each unique, but all common in their impact on life as we knew it at the time. Each period introduced new ways to harness energy to drive improvements. These improvements fundamentally changed and created new industries and economic models with the introduction of factories over agriculture, in the first revolution; mass production, communication, and transportation in the second; and automation and the rise of electronics in the third. With each industrial revolution, we created more efficient ways to work, in-turn improving productivity and driving growth rates.The Fourth Industrial Revolution, however, is about data and the digitalization of everything from cities and factories to homes and cars. This interconnectedness, together with emerging technologies such as 5G, AI, AR/VR, and IoT, are blurring the lines between our physical and digital worlds and driving new emphasis on the customer experience.Many businesses today are already feeling the impact of this digitalization and the challenges associated with storing, analyzing, activating, and securing the resulting data.  And as many businesses are just beginning to formulate a plan to realize the benefits of their data, the amount of information they are managing is continuing to grow at a rate that is only now starting to be realized.From the Dell Technologies Global Data Protection Index Study, we learned that on average organizations managed 9.7PB of data in 2018, compared to the 1.45PB managed in 2016. That’s an explosive growth of 569%! In a recent whitepaper, IDC predicts that the Global Datasphere will grow from 33 Zettabytes of data to 175 Zettabytes by 2025.The Dell Technologies Digital Transformation Index Study states ‘information overload’ is rapidly climbing the top 10 list of barriers businesses are facing when trying to digitally transform.This explosion of data is causing rippling effects in every industry. From the cloud to the edge, business leaders are being challenged to push the boundaries of status quo.The Digital Rescue PlanIf you are finding yourself on the wrong side of this growth rate, then you’re not alone. From the Digital Transformation Index Study, we also learned that despite the undeniable move towards a digital world, 91% of businesses’ digital transformation programs are still in their infancy. But our study also shows these businesses are beginning to formulate a digital rescue plan to increase productivity, profitability, revenue growth, customer retention, and ROI.  And, within 5 years 77% of business leaders believe they will be able to harness emerging technologies to predict customer demands and manage resources, while 68% intend to use emerging technologies to improve supply chain efficiency.What I find interesting about this study is the shift in technology investments businesses are making in the next 1-3 years, as compared to the initial study in 2016.  For example, in 2016, cybersecurity, quantum computing, VR/AR, and cognitive systems investments weren’t even on the top 10 list. In 2018, cybersecurity, IoT technology, multi-cloud environment and AI top the list, with cybersecurity jumping to the number one spot.  This shift in technology investments indicates that businesses are thinking more about securing their data and emerging technologies than just two years ago.Digital Transformation Index Study Top Technology Investments 2016 vs 2018And while data security is critical, businesses must also consider data creation. More applications are running at the edge than ever before. With IoT, smart cars, and smart cities, data generation at the edge is on the verge of exploding. In a recent Gartner article titled What Edge Computing Means for Infrastructure and Operations Leaders “around 10% of enterprise-generated data is created and processed outside a traditional centralized data center or cloud. By 2025, Gartner predicts this figure will reach 75%”.  Bottom line, the edge is going to play a critical role in the future of data creation.In the Fourth Industrial Revolution, a comprehensive digital rescue plan must include modern infrastructure to support emerging technologies and the growth in data businesses must manage, an edge-to-cloud data strategy, and the tools and education your workforce will need to help your business succeed.Transformation in ActionIf the first three industrial revolutions have taught us anything, it’s that life as we know it will change, jobs will be replaced by technology, new jobs will be born, and we will be able to work faster and more effortlessly. But the road to get there is not simple. Digital transformation is a complex process that takes time.I encourage you to read the full Digital Transformation Index Study.  Also, be on the lookout for my upcoming blogs where I will feature customers who have gone through their own digital transformation journey, leveraging emerging technologies. They’ll share valuable insights and advice for you to leverage in your own transformation journey.There’s no question, the data era is here. The question is, will you be ready?last_img read more

New Dell EMC ECS Software and Hardware Innovation Helps You Do More with Data

first_imgObject storage is quickly climbing its way to the top of the priority list for IT decision makers.For the uninitiated, object storage is an approach that addresses data storage as discrete units, called objects, and grants an application freedom to store an unlimited amount of data in a flat namespace versus a file hierarchy. Without getting too deep into the weeds, object-based solutions are one of the best ways to deal with endless data growth, at a price that won’t blow your budget out of the water. So, as data from applications, websites, video cameras, IoT sensors, and the like continue to pile up, choosing the right system to capture and make this data available is of paramount importance.Dell EMC ECS is the right object storage platform to meet the needs of organizations now, and in the future. With a storied legacy of enterprise-class innovation, Dell EMC ECS boasts unmatched scalability, manageability, resilience, and economics to meet the demands of modern business.Today, we make Dell EMC ECS more powerful and build on our long legacy of innovation with new hardware and software updates.Dell EMC ECS EX500 ApplianceThe perfect blend of economy and density, the EX500 injects greater flexibility into the Dell EMC ECS portfolio. With rack capacity that can scale from 480TB to 4.6PB, the EX500 is a versatile option for midsized enterprises supporting both modern applications or deep archive use cases.Key Dell EMC ECS EX500 specifications include:Clusters ranging from 480TB to 4.6PB per rackFront-accessible and hot-pluggable drivesImproved performance via dual, 10-core processorsScale-out nodes:Up to 16 nodes per rack12 to 24 drives per node8TB and 12TB disk optionsIdentical performance characteristics with every node The EX500 joins its EX300 and EX3000 brethren as the latest member of the ECS hardware family.Dell EMC ECS Software Version 3.4In addition to the EX500, Dell EMC is also releasing version 3.4 of the ECS software simultaneously. Dell EMC ECS version 3.4 features various improvements that empower organizations to:Ensure enterprise-readiness with capabilities such as advanced STIG hardening, external key management support, custom alerts, and additional security features.Enhance data visibility through improved monitoring metrics and native Grafana data visualization capabilities. With 3.4, it’s easier than ever to make accurate forecasts and act on capacity alerts.Improve storage efficiency via reduced metadata overhead per object. This increases usable capacity and delivers greater cost savings.Deploy EX500 appliances. ECS version 3.4 is required to make the full range of EX-series hardware functional, specifically the EX500.“Dell EMC ECS is our platform of choice for dealing with growing data challenges in our customer environments and is a great fit for our Hybrid-Cloud offering. It’s cost-effective, easy to scale, and our developers love how simple it is to integrate with using ECS’s open APIs and multi-protocol support.” said Barry Silic, Head of Architecture and Product at Macquarie Cloud Services. “We look forward to the new EX500 appliance and the many security improvements coming in the 3.4 version of the software. ECS has helped us deliver IT transformation for our customers and we believe it will continue to do so in the future.”Dell EMC ECS 3.4 and EX500 are now available. Check out our website to learn how you can support enterprise applications and do more with data using Dell EMC ECS!last_img read more

New Dell Professional Displays Offer Customer-inspired Innovations to Maximize Productivity

first_imgThe world’s first height-adjustable 42.5-inch 4K monitor4 also features USB-C connectivity that delivers up to 90W power. Better resolution and more immersive monitors are said to increase overall productivity while reduced clutter and better connectivity drives a better employee experience5.The Dell UltraSharp 43 4K USB-C Monitor (U4320Q) will be available worldwide on January 30, 2020 starting at $1,049.99 USD.Dell UltraSharp 27 4K USB-C Monitor (U2720Q) – We know better than anyone that creators need technology that can produce rich, accurate color. In fact, 67% of employers2 consider wide color coverage, accuracy and calibration to be high priorities in their consideration of monitor investments. With wide color coverage including 95% DCI-P3, users can experience true color reproduction on this 4K UHD resolution monitor with VESA DisplayHDRTM 400, making it the perfect choice for users who value content displayed in accurate color and striking clarity. Dell has been the world’s number one monitor company for 6 years running1. Being number one encapsulates our commitment to delivering the best across our full portfolio from our high-end UltraSharp line including a CES Innovation Award Honoree to everyday displays like our P and E series, which enable you to do more at your desk more effectively.Today at CES 2020, my team is excited to introduce a dozen new monitors that deliver on the industry-leading reputation of which we’re so proud. We’re rolling out higher-resolution displays on larger sized screens, wide color coverage and better connectivity optimized for an excellent user experience – from the essential 19” to large-format 86”. And with 96% of employers sharing the belief that monitors are the number one driver for employee productivity2, doing our job better means the easier it will be for you to do yours.  Here are the new displays we are introducing at CES today:Dell 86 4K Interactive Touch Monitor (C8621QT) – In today’s fast-paced workplaces, collaboration is paramount and central to the culture and workflow. Dell has innovated for this collaborative environment an impressive 85.6-inch interactive touch display, digitizing yesterday’s whiteboards. The Dell 86 4K Interactive Touch Monitor is designed to connect users and increase collaboration in real-time, featuring 4K UHD resolution, 20-point multi-touch, USB-C connectivity, and Dell’s exclusive Screen Drop Feature which helps improve accessibility and reachability for users of different heights. With a small, compact base and virtually borderless InfinityEdge, this monitor offers an almost uninterrupted view in a multiple screen setup for added productivity. Also available in 25-inch with QHD resolution – Dell UltraSharp 25 USB-C Monitor (U2520D).The Dell UltraSharp 27 4K USB-C Monitor (U2720Q) and Dell UltraSharp 25 USB-C Monitor (U2520D) will be available worldwide January 30, 2020 starting at $709.99 USD (U2720Q) and $479.99 USD (U2520D).P series & E series Monitors (P2421D/DC, P2720D/DC, E19/20/2220 H & E24/2720H/HS) – We are reimagining affordable, everyday monitors with the refresh of our P series and E series monitors. Screen sizes vary from 19” to 27” to meet the needs of all users in the workplace. P series Monitors offer improved resolution (from FHD to QHD), seamless connectivity with USB-C and new multitasking features. E Series Monitors offer integrated speakers as well as height adjustability to help with improved ergonomics designed for better productivity. A recent study found that 92% of employees believed that ergonomically optimized monitors help improve their well-being and overall performance5. The Dell 86 4K Interactive Touch Monitor (C8621QT) will be available worldwide on April 10, 2020. Starting price to be shared near availability date.Dell UltraSharp 43 4K USB-C Monitor (U4320Q) – Workers can maximize productivity with the power to connect up to four PCs and view the content from each computer simultaneously3– ideal for professionals in finance and engineering requiring multi-monitors with high resolution for details. Dell 27 Monitor (P2720D) and Dell 27 USB-C Monitor (P2720DC) are both available now at $449.99 and $479.99 USD respectively. Dell 24 Monitor (P2421D) and Dell 24 USB-C Monitor (P2421DC) will be available worldwide on February 27, 2020. Starting prices to be shared near availability date.The Dell E-series Monitors will be available worldwide on Jan.8, 2020 starting at $109.99 USD (E1920H), $119.99 USD (E2020H), $139.99 USD (E2220H), $169.99 USD (E2420H), $209.99 USD (E2420HS), $249.99 USD (E2720H) and $289.99 USD (E2720HS).All the new monitors also include improved multitasking features enabled by the updated Dell Display Manager — featuring remote management and quick access keys, along with more preset layouts to make the viewing experience customizable for each user.CES badge holders are invited to visit the #DellExperience at SUGARCANE on restaurant row of The Venetian. For more information on Dell Commercial monitors, see the press kit/press release here.# # #[1] Source: IDC Worldwide Quarterly PC Monitor Tracker, Q3 2019[2] Source: Based on IDC Infobrief – Future of Work Embracing New Dynamics, Creating New Experiences, sponsored by Dell, September 2019.  Full report [3] 4K in single screen mode; Full HD in multi-screen mode via Picture-by-Picture.[4] Based on Dell analysis of publicly available data, July 2019.[5] Source: “Exploring The Role Of Monitors In Improving Employee Experience” A Forrester consulting paper commissioned by Dell, July 2019.  Full reportlast_img read more

Future Proof Your Dell EMC PowerStore Investment with Anytime Upgrade

first_imgToday, we announced Dell EMC PowerStore, a game-changing storage infrastructure platform engineered to solve modern data center challenges with data-centric design, intelligent automation and adaptable architecture. PowerStore appliances also come with several options from Dell Technologies Services to provide the best service experience, and we’re excited to expand on the portfolio with the introduction of Anytime Upgrade1, the industry’s most flexible controller upgrade program 2.Providing Confidence from the Start Dell Technologies Services experts will get your new PowerStore up and running fast with support through the life of the appliance with our portfolio of services such as Dell EMC ProDeploy and ProSupport Enterprise Suites.With ProDeploy Plus, we’ll deploy your PowerStore so that you can quickly take advantage of your new appliance. And ProSupport Plus, our most comprehensive support service, arms you with proactive and predictive support to maximize uptime and productivity, while significantly reducing IT effort. Additionally, when you’re buying a new PowerStore appliance, you’ll need to move workloads, applications, and files. PowerStore includes new native tools that automate the migration process, but we also offer a range of migration services to help whether you have an existing Dell EMC or third-party storage device. We also offer training and certification programs to provide your IT teams with the skills to administer and manage your new PowerStore appliance.Starting today, customers get the best of our product and services innovation with the Anytime Upgrade program, which gives you the freedom to modernizeyour PowerStore infrastructure to meet changing needs.Unmatched Flexibility with Anytime UpgradesThe Anytime Upgrade program is designed to expand and enhance PowerStore over time, providing greater choice, predictability and investment protection. Anytime Upgrade  effectively ends the cycle of traditional  platform migration with simple, flexible data-in-place upgrades — without downtime or impact to applications. And unlike other programs, you can redeem Anytime Upgrade at any time (after 180 days) within your service contract as opposed to waiting years.The Anytime Upgrade program gives you multiple ways to modernize your infrastructure:1. ANYTIME UPGRADE – STANDARD:Next Gen upgrade: Once a next generation PowerStore has been released, upgrade the nodes (controllers) in your appliance to the next generation equivalent hardware2. ANYTIME UPGRADE – SELECT: Choose one of two options at time of redemptionNext Gen + Higher Model upgrade: Select customers can upgrade their nodes to the next generation AND one model higherScale-out upgrade: Apply a discount to expand your environment with a second appliance equal to the value of your current modelWhen executing Next Gen or Higher Model options, deployment of the new nodes is included and  automatically supported under your existing support contract at no additional cost.3You’re in good handsWhether purchasing a single PowerStore appliance or planning a clustered environment, we know that flexibility, simplicity, support and speed of execution are crucial. With the best support and deployment services options available and now with Anytime Upgrades, customers can experience a highly flexible service with an accelerated path to productivity while extending the life of your PowerStore appliance.You can find more information on Dell Technologies Services here, or contact your Dell Technologies representative. 1Upgrade available 180 days after invoice. Requires purchase of minimum 3-year ProSupport, ProSupport Plus or ProSupport One for Data Center with Anytime Upgrade Select or Standard add-on option at point of sale to qualify. Anytime Upgrade availability may vary by country and segment. For details, contact your sales representative.2Based on Dell analysis, April 2020 using publicly available data to compare the highest available program/subscription offers for controller upgrades.3Anytime Upgrade (Next Generation and Higher Model node upgrades) include deployment and support on the new upgraded nodes. The Scale-out option requires deployment service for the 2nd appliance. Scale-out upgrade redemptions are available as of 12.18.2020. Next-Gen and Next-Gen + Higher Model redemptions will be available once a next-generation PowerStore product has been released.last_img read more

WHO team in Wuhan departs quarantine for COVID origins study

first_imgWUHAN, China (AP) — A World Health Organization team has emerged from quarantine in the Chinese city of Wuhan to start field work in a fact-finding mission on the origins of the virus that caused the COVID-19 pandemic. They were required to complete a 14-day quarantine after arriving in China. The mission has become politically charged, as China seeks to avoid blame for alleged missteps in its early response to the outbreak. A major question is where the Chinese side will allow the researchers to go and with whom they will be able to talk. WHO said late Thursday on Twitter that its team plans to make field visits to hospitals, markets, and and laboratories starting Friday.last_img read more

Moving on from QAnon? Experts say these tips could help

first_imgExperts and former QAnon believers say they have tips for anyone wondering how to talk to people consumed by the conspiracy theory. Those recommendations include listening instead of lecturing and changing the topic to shared experiences and interests. Mockery, they say, won’t work and could just further isolate the believer. As for people looking to step away from QAnon or other conspiracy theories, the experts recommend taking time away from social media and looking for offline ways to connect with others such as volunteering. One woman who left QAnon says yoga helped her move on, along with therapy.last_img read more

Ex-County Council member faces more sex abuse charges

first_imgORANGEBURG, S.C. (AP) — A former county council member and ex-South Carolina state trooper has been granted bail again despite facing charges of sexually abusing girls in two counties and federal charges of lying while trying to buy a gun in December. Ex-Bamberg County Councilman Kerry Trent Kinard remains jailed for now pending a federal hearing. He faces up to life in prison if convicted of sex abuse in Bamberg County. Now he’s also charged in Jasper County, where a woman says she was 16 when Kinard abused her. Defense attorney Bakari Sellers says Kinard is innocent, but was “stupid” to deny facing felonies while trying to buy a gun.last_img read more